Posts Tagged ‘Au.D.’

It Doesn’t Really Matter If I Wear My Hearing Aids, RIGHT?

October 28th, 2011

By: Bettie Borton, Au.D., FAAA
Doctor of Audiology
Doctors Hearing Clinic
7025 Halcyon Park, Suite A
Montgomery, AL 36117
(334) 396-1635
www.doctorshearingclinic.com

WRONG! According to ScienceDaily (Sep. 20, 2011), mild hearing loss has now been linked to brain atrophy in older adults. Anecdotally, over the course of my 30+ years in private practice as a Board Certified Audiologist, I’ve observed this to be true. But now, more and more research is indicating strong correlation between failure to obtain or use hearing devices and increased problems with understanding speech and cognition.

Bettie Borton, Au.D. Doctor of Audiology AudiologistWe have all heard (or perhaps experienced) the complaint that despite the fact that speech is audible, it’s not understandable. “I hear but I can’t understand” is probably the most commonly voiced concern in my office. So, if someone has hearing loss, if your hearing aids make sounds louder, why doesn’t that solve all hearing related issues? Well, like lots of things in life, it’s just not that simple.

A person’s audiogram (or those little blue X’s and red O’s on the graph of your responses to the “beeps”) tells us a lot, but it does not yield the whole story. Hearing thresholds (or the point at which someone is just barely able to detect sound across the frequency range) are certainly important, but don’t give much information regarding how well someone will understand when speech sounds are made sufficiently loud. Word recognition testing, with and without noise, provides additional information regarding this capability, and as a by-product, an indirect measure of the distortional component inherent to sensorineural hearing loss.

We now have mounting evidence that those who have hearing loss, but fail to get and/or use hearing devices run the risk of depriving their auditory system of sufficient loudness, which in turn results in degradation of the mechanisms responsible for understanding speech. A new study by researchers from the Perelman School of Medicine at the University of Pennsylvania shows that declines in hearing ability may accelerate gray mater atrophy in auditory areas of the brain and increase the listening effort necessary for older adults to successfully comprehend speech. When any one of our senses (smell, taste, sight, hearing, or touch) is changed in some way, the brain reorganizes and adjusts. In the case of those with hearing loss, researchers found that the gray matter density of brain in areas specific to hearing was lower in people with decreased hearing ability, suggesting a link between hearing ability and brain volume.

So, use it or lose it may be the prevailing philosophy. Take heart (and USE those instruments that you have!) According to this study,  early intervention for hearing loss with the consistent use of amplification can slow the progression of speech comprehension difficulty. “As hearing ability declines with age, interventions such as hearing aids should be considered not only to improve hearing but to preserve the brain,” said lead author Jonathan Peelle, PhD, research associate in the Department of Neurology. “People hear differently, and those with even moderate hearing loss may have to work harder to understand complex sentences.”

In two recent research studies, researchers measured the relationship of hearing acuity to the brain, first measuring the brain’s response to increasingly complex sentences and then measuring cortical brain volume in auditory cortex.  Results indicate that older adults (60-77 years of age) with normal hearing for their age were evaluated to determine whether normal variations in hearing ability impacted the structure or function of the network of areas in the brain supporting speech comprehension.

The studies found that people with hearing loss showed less brain activity on functional MRI scans when listening to complex sentences. Poorer hearers also had less gray matter in the auditory cortex, suggesting that areas of the brain related to auditory processing may show accelerated atrophy when hearing ability declines.

In general, research suggests that hearing sensitivity has important consequences for neural processes supporting both speech perception and cognition. Although most the research has been conducted in older adults, the findings also have implications for younger adults, including those concerned about listening to music at loud volumes. “Your hearing ability directly affects how the brain processes sounds, including speech,” says Dr. Peelle. “Preserving your hearing doesn’t only protect your ears, but also helps your brain perform at its best.”

Physicians should monitor hearing in patients as they age, and everyone should have a baseline audiogram performed by a Board Certified Audiologist, looking specifically at speech recognition abilities even in the presence of normal hearing. Patients should talk to their physician or audiologist if they are experiencing any difficulty hearing or understanding speech. If your physician has not referred you for hearing evaluation, take action!

The research cited above in this article appears in the latest edition of The Journal of Neuroscience and was funded by the National Institutes of Health.

 

Consumer Protection Laws & Regulations for Hearing Aid Purchases

October 12th, 2011

By Crystal L. Chalmers, Au.D.
Doctor of Audiology

North State Audiological Services
15 Jan Court
Chico, CA 95928

(888) 844-7024
Follow North State Audiological Services | Facebook | Twitter | Youtube
www.nsaudiology.com

Here in California – as in many states – purchasers of hearing aids are afforded protections under state laws and regulations administered by the Department of Consumer Affairs (DCA) through the Speech-Language and Audiology and Hearing Aid Dispenser Board (SLPAHADB).

The SLPAHADB was formed on January 1, 2010 by combining the Speech Language Pathology and Audiology Board with the Hearing Aid Dispensers Board.  Previous laws and regulations remain virtually unchanged except that audiologists are no longer required to hold dual licensure for practicing audiology and dispensing hearing aids.

Audiologist & Ear Doctor, Dr. Crystal Chalmers, Chico, CaliforniaThis board’s mission is ensuring the competency and fair practices of hearing aid dispensers.  It does so by providing licensure through testing, ethical guidelines, boundaries for advertising practices, and acts as a vehicle for consumer complaints, ultimately providing enforcement and disciplinary functions.

While political discussion in the media about government intrusion in our lives is a hotbed topic, consumer protection laws are generally an accepted interaction between the citizenry and government.  Who wants to buy poisonous food, cars that don’t run, or housing that collapses in the slightest breeze, to name just a few examples?

Why should it be any different with hearing aids?   Purchasers have a right to expect fair and honest treatment as well as professional expertise from those they seek help.  It could be argued that hearing aid purchasers – many of whom are our senior citizens – should receive an added degree of protection as many of our laws are designed to protect us as we age beyond our more active years, and thereby tend to rely on the care and guidance of those who are younger.

While all the laws and regulations are too lengthy to list here, these are several of the most important.  For the full listings, visit the SLPAHADB website at www.speechandhearing.ca.gov

  • 30 Day Warranty  – The “Song-Beverly Consumer Warranty Act” provides a 30 day warranty on all new and used hearing aids.  If the hearing aid is not specifically fit for the buyer’s particular needs, the device may be returned to the dispenser within 30 days of the of the date of the actual receipt by the buyer or completion of fitting by the seller, whichever occurs later.  If the buyer returns the device the seller must either adjust or replace the device or promptly refund the total amount paid.

It should be noted that while many dispensers advertise things like “30 day risk-free guarantee” they are merely staying within the state mandated minimum trial period of 30 days.  My professional opinion is that for many purchasers, 30 days is too short as it does not allow enough time for the brain to get used to hearing again.  In my practice, I offer a 75 day trial period in order to make certain my patients have all the time they need to be successful.

  • Mail Order & Internet Sales  – California law provides that mail order/Internet hearing aids may only be purchased through a dispenser licensed in California.  The law also states that that when hearing aids are purchased by mail order/Internet, there must be no fitting, selection, or adaptation of the instrument and that the seller must not give any advice with respect to the taking of an ear impression(s). Anyone contemplating this avenue should be aware of potential risks as to work effectively, hearing aids must fit correctly.  If a sale doesn’t involve personal contact between the dispenser and buyer, it is difficult to assume that proper fitting and follow-up care could occur.
  • In-Home Contracts & Cancellation Rights – If you sign a hearing aid purchase contract in your home, federal and state laws allow you to cancel it for any reason by midnight of the third business day after you signed the contract.
  • Advertising Guidelines –  Did you know that in California, hearing aid dispensers are not licensed to perform diagnostic hearing evaluations (only audiologists are licensed to do so) and are therefore not allowed to charge a fee for “testing”?  That is why they advertise “free” tests, BUT they must state that the “test” is “to determine if you could be helped by a hearing aid.”

No one selling hearing aids in California can refer to themselves as a “specialist” without including the title “hearing aid dispenser”, nor can anyone refer to certification by putting a bunch of letters after their name.  For example, this listing: “John Doe, NB-HIS” is unlawful.  The correct listing should be:  “John Doe, Hearing Aid Dispenser, Lic. No. XXXX, NB-HIS, Certified by the National Board of Certification in Hearing Instrument Sciences”

Have you ever received one of those “rebate coupons” that resemble checks as part of a direct mail solicitation?  It is a violation to send those to anyone living in California.

And finally, no California licensed hearing aid dispenser can use the terms “doctor” or “physician” or “clinic” or “audiologist” or any derivation thereof, except as authorized by law.

These are just a few of the consumer protections for purchasing hearing aids.   I urge you to be good consumers by getting the facts and educating yourself about where you stand and whom it is that you are considering doing business with.  You’ve worked hard all your life and deserve to be treated fairly, professionally, and with what is in your best interest  …. Because hearing is a wonderful gift!

About the writer:  Crystal Chalmers, Au.D., is an AudigyCertified™ Doctor of Audiology, the owner of North State Audiological Services in Chico, and a member of AudigyGroup, the nation’s largest member-owned association of independent hearing care professionals.

Since 2006, AudigyGroup has interviewed over 5,000 of the 18,000 audiologists in the United States, yet has selected only 200 to be members in this elite association. AudigyCertified™ is a trade-mark of AudigyGroup, LLC.

To learn more about Dr. Chalmers, her practice, and AudigyGroup visit online at www.nsaudiology.com

You Heard Right. Patients are Happy with Hearing Aids!

July 13th, 2011

By: Drs. Neil and Shannon Aiello
Doctors of Audiology
Columbia Basin Hearing Center
1149 N. Edison Street, Suite D
Kennewick, WA 99336
(509) 736-4005
Follow CBHBC | Facebook | Twitter | Youtube
www.columbiabasinhearing.com

Why don’t people use hearing aids? If asked, many people are hesitant based on the fact that they have a friend, who has an aunt, whose husband spent a great amount of money on hearing aids that he ended up hating. There are indeed many “hearing aid horror stories” circulating the popular bridge clubs and local fishing holes. “They were uncomfortable, they made everything louder, they whistled, and of course, they costs so darn much.” There was a time that these were valid complaints from hearing aid users. However, we are happy to report that those times are over.

In 2011, it was reported that 74% of hearing aid users are satisfied with their hearing aids, a 55% increase from 2000. Furthermore, satisfaction with hearing aids that are less than one year old has increased to 81%. And believe it or not, 82% of hearing aid users would recommend hearing aids to a friend. The patient population of hearing aid users has not changed much in the past ten years. So what has changed to account for this increase in satisfaction? (MarkeTrak VIII, 2010)

There has been much advancement in the past ten years resulting in greater patient experience and satisfaction with their hearing aids. The hearing aid technology itself has exponentially advanced. Equally important, the Audiologists providing hearing care have also grown in their knowledge and patient care.

Neil and Shannon Aiello, Columbia Basin Hearing and Balance, Kennewick, WATechnologically, hearing aids are much more advanced than those of even five years ago. As with every other modern technology, be it cell phones or computers, new hearing aid technologies are also rapidly emerging. These advancements have focused on increasing audibility of a speaker in a difficult listening situation, such as background noise. Hearing aids are now automatically processing when “noise” or unwanted sound is present and reducing it. Likewise it is also processing when “speech” or a desired listening signal is present and increasing it. Most of the hearing aids dispensed today have some amount of automatic adjustments making it so patients don’t have to adjust the hearing aids themselves. With new hearing aids performing countless adjustments per millisecond, it’s no wonder patients are hearing better in difficult environments.

Another emerging technology in hearing aids is Bluetooth. In its simplest form, Bluetooth technology allows patients to directly receive audio input through their hearing aids. For example, if a person is using a cellphone with Bluetooth compatible hearing aids, the signal from the phone is routed through the hearing aid rather than through the phone allowing the patient to “hear” the phone directly through the hearing aids. This technology is also available for the television, landline phones, or iPods. It can even help hear a spouse in a difficult environment, such as a restaurant or the car, by using a small lapel microphone. These advancements have added another level of satisfaction for hearing aid users and their families.

There has also been much advancement in the styles of hearing aids offered today. Gone are the days of the Grandma Monster Behind-the-ear or In-the-ear hearing aids. New digital hearing aids, even the behind the ear style, have become more streamlined and cosmetically appealing. In fact, there are now some hearing aids that fit completely down the ear canal and are 100% invisible. Now even the most cosmetically concerned patients can experience the benefits of better hearing without the embarrassment of others knowing they have a hearing aid.

More important than the technological advancements in the hearing aids or design of the hearing aids, patients are more satisfied with the care they are receiving from their Audiologists. Many Audiologists have now obtained their Doctor of Audiology, or Au.D., which has their increased the education and training. In addition to that, some Audiologists have obtained certification, such as AudigyCertification, in addition to the entry level requirements as a commitment to premier patient care. This certification assures patients that they are receiving expert advice by the highest trained and credentialed Doctors of Audiology. It also helps patients know that they will be recommended appropriate technology based on their unique needs and listening environments, and not be recommended technology that is the latest hearing fad or on a special one day sale. Additionally, by instituting patient-centered care, the Audiologist, patient and significant family members work closely with one another. The patient is routinely seen for aural rehabilitation, which involves retraining the brain to hear again, through the trial period and beyond to make sure that they are experiencing better quality of life through better hearing.

If you or your loved one has been hesitant to try hearing aids because of Aunt Betty’s hearing aid horror story, there has never been a better time to experience the benefits of advanced hearing technology and patient-centered care. Insure the best hearing possible  by calling an AudigyCertified Doctor of Audiology today.

Hearing Loss Now Third Most Common Health Problem in the United States….

August 6th, 2010

By: Janis Wolfe Gasch, Au.D.
Doctor of Audiology
Founding Director
Arizona Hearing Specialists
7574 N. La Cholla Blvd.
Tucson, AZ 85741
(520) 742-2845
www.arizonahearing.com

Hearing Loss Now Third Most Common Health Problem in the United States and Americans believe their social life and safety are suffering…..

Tucson, AZWith more than 50 million Americans suffering from its effects, hearing loss is now the third most common health problem in the country today, behind only arthritis and heart disease.  Additionally, Americans believe their social life and/or safety is the most negatively impacted by substantial hearing loss, results found from a nationwide survey of 1,000 adults (conducted by HearUSA – Kelton Research).

“More than half of all hearing impaired persons are younger than 65,” says Janis Wolfe Gasch, Au.D., Doctor of Audiology and Founding Director of Arizona Hearing Specialists in Tucson and Green Valley.  “Sadly, too many people either do not recognize that they are having hearing difficulties, or do not want to admit their difficulties due to preconceived notions or social stereotypes.”

Findings have shown that even mild hearing loss can lead to avoidance of social situations, reduced alertness and reduced job performance and earning power. Because not seeking treatment can have long-term negative effects on communication and cognition, Dr. Gasch wants to remind people that help is available. 

Arizona Hearing Specialists wants to encourage people in the community to seek answers to their questions about hearing difficulties and to educate themselves about available solutions.  For over 25 years, the locally owned hearing care practice has been helping people improve the quality of their lives through better hearing.  Additionally, they are certified by Audigy Group as being one of the leading hearing care providers in the nation. 

During August, two educational seminars, with breakfast included, are free to the public on two separate dates.  However, due to limited seating, the Seminar requires advance reservations. Interested persons should call 520.742.2845 to reserve their space.  Spouses or significant others are encouraged to also attend. People are also welcome to visit www.arizonahearing.com for other events and information throughout the year.

“My goal in sponsoring these events is to provide people in our community with the knowledge they need to make informed decisions regarding their hearing health,” says Dr. Gasch.

Why YOUR Lifestyle – Regardless of Age – Needs to be Considered When Selecting Hearing Aids

March 19th, 2010

Why YOUR Lifestyle - Regardless of Age – Needs to be Considered When Selecting Hearing Technology

By Crystal L. Chalmers, Au.D.
Doctor of Audiology
      
North State Audiological Services
15 Jan Court
Chico, CA 95928
www.nsaudiology.com

Ah, high-technology consumer-oriented electronic devices.  They’re everywhere we look in our daily lives.  From the L.E.D. read-out timer-controlled automatic coffee maker to the hands-free cellular phone to digitally enhanced music and television systems, high-tech products are all the rage, enhancing our lives in ways that couldn’t have been imagined less than a generation ago.

And judging from some of the advertisements that are out there one might get the impression that high-tech hearing aids are the end-all answer to communication difficulties for someone with hearing loss.  People are bombarded with ads on hearing aids telling them that by purchasing the “latest and greatest” from Brand ABC that they’ll immediately hear like they did when they were a teenager.  Being good consumers, they research for hours on end, and then decide on a product with high expectations.      

But for someone with hearing loss, taking that path is like trying to follow a map without directions nor a compass. 

That’s because the first step towards better hearing lies not in selecting a hearing aid, but rather in examining one’s lifestyle and listening needs. 

Regardless of age, people have different lifestyles.  While one person might lead a very active life, another seemingly similar individual might lead a more quiet life.  If both have similar levels of hearing loss, should they both select the “latest and greatest” from Brand ABC?  Of course not!

Instead of focusing on the hearing aid one of the first things I like my patients to do is talk with me about their lifestyles and how that lifestyle is affected by their hearing and communication difficulties.   Whenever possible, I also like to involve a spouse or significant life partner; oftentimes those close to the patient can offer helpful insight about their loved one’s difficulties as well as positive support.

Only after this communication process — coupled with a thorough audiological assessment – is complete is it time to start discussing the appropriate level of hearing technology. 

That is the path that will lead to successful use of today’s hearing aids  …. because hearing is a wonderful gift!

SIDEBAR –  A Slice of Life (Well, 4 of Them, Actually)

Following are four different lifestyle categories.  Where do you fit in? 

Active lifestyles: Characterized by a variety of video and audio entertainment, diverse restaurant dining, sporting events, outdoor activities, demanding careers, group participation, family gathering, movies, driving, mall shopping, and church activities.  Frequent background noise.

Casual Lifestyles:  Typically include activities such as regular conversation, frequent television, quiet restaurant dining, small meetings, family gatherings, driving, shopping trips, movies, and weekly church services.  Occasional background noise

Quiet Lifestyles:  Often feature one-to-one conversations, some television and radio, quiet shopping, trips, and weekly church services.  Limited background noise.

Very Quiet Lifestyle:  Comprised of activities in and around the home, such as limited television, radio, or recorded books, and small church services. Rarely includes background noise.

About the writer:  Crystal Chalmers, Au.D., is an AudigyCertified™ Doctor of Audiology, the owner of North State Audiological Services in Chico, and a member/owner of AudigyGroup, the nation’s largest member-owned association of independent hearing care professionals.

Why Choose an AudigyCertified™ Hearing Care Professional?

March 4th, 2010

  

Trust Audigy Group

Why Choose an AudigyCertified™ Hearing Care Professional? 

By Crystal L. Chalmers, Au.D.
Doctor of Audiology
      
North State Audiological Services
15 Jan Court
Chico, CA 95928
www.nsaudiology.com 
                              
  

Did you know that the most exciting news in the field of hearing health care during the past three years isn’t a hearing aid breakthrough, nor is it a software programming revelation. 

No, the most exciting thing to happen in the last three years – perhaps even during my nearly 30 years in audiology — is the formation of Audigy Group™, the largest member-owned association of independent hearing care professionals in the United States. 

Purpose 

Audigy Group’s purpose is to strategically select and certify the most elite practitioners in each market who exemplify the core values of the group’s mission and vision in delivery of hearing and diagnostic services.  Our shared mission is to deliver: 

● Unsurpassed patient satisfaction 

● Excellence through continued education 

● Effective analysis and diagnosis of our patient’s hearing difficulties or balance condition 

● Customized technology solutions that effectively integrate speech comprehension back into our patient’s lives 

● Ongoing investment in the most advanced processes, procedures, and technology to ensure superior results for each patient  

Elite Practices 

Not every audiologist can qualify for membership in this elite, demanding association.  Since its inception three years ago, Audigy Group has interviewed over 5,000 of the 18,000 audiologists in the United States, and, to date, has selected only 140 to be members, of which I am one … and the only one in the entire northeast part of California. 

I am proud and honored to be part of such a prestigious group, because while Audigy Group’s membership may only comprise 2% of the professionals in our field, those professionals represent over 400 offices coast-to-coast in 39 states!   And having been actively involved in the association’s numerous training sessions, conferences, and events for the past two years, I can assure you that its members and staff are simply superb individuals who are committed to being the very best in their profession. 

Raising the Bar in Hearing Care Excellence 

So what does this all mean to you?   By seeking out and insisting on being seen by an AudigyCertified™ professional you are guaranteed to receive the highest level of care available in the nation today.  AudigyCertified™ practices provide to each of their patients the following core values: 

► Experienced Professionals – AudigyCertified™ professionals are carefully selected based on their proven ability to provide the highest level of patient satisfaction. 

► Expert Advice – As independent practitioners, AudigyCertified professionals provide advice and recommendations to their patients based solely on the patient’s needs. 

► Extraordinary Technology – Audigy Group empowers its members to provide their patients with the very best technology solutions from a variety of the top manufacturers in the world.  

►Excellent Service – Through continuous training and self improvement, the goal of every AudigyCertified professional and their staff is to fully and completely stand behind their expertise and technology … every day, of every week, of every month … all year long! 

► Exceptional Value – AudigyCertified professionals understand that “value” is not measured by price alone.  Rather, value is about how well we utilize our knowledge and experience to create a customized solution to meet our patient’s hearing expectations for their unique lifestyle. 

In closing, don’t settle for anything but the best.  Your hearing is too important!  It affects your daily life, as well as the lives of your family and friends.  Insist on seeing an AudigyCertified professional … because hearing is wonderful gift! 

 About the writer:  Crystal Chalmers, Au.D., is an AudigyCertified Doctor of Audiology, the owner of North State Audiological Services in Chico, and a member/owner of Audigy Group, the nation’s largest member-owned association of independent hearing care professionals.

Psychosocial Implications of Hearing Loss

February 26th, 2010

Psychosocial Implications of Hearing Loss

By Crystal L. Chalmers, Au.D.
Doctor of Audiology
      
North State Audiological Services
15 Jan Court
Chico, CA 95928
www.nsaudiology.com

When someone discovers that he, she, or a loved one has a hearing loss there is a tendency to experience a feeling of distress.  Oftentimes this emotion coincides with concerns about aging and self-perceived negative social stigmas associated with aging.

These emotions, if turned inward, can cause the person with hearing difficulties to become alienated from family and friends.  Here is what generally occurs.  (Note that this is for individuals who have chosen not to receive professional hearing healthcare.)

1.)  Family members and friends, no matter how well intentioned, become frustrated trying to communicate with the hearing impaired person.

2.)  The person with the hearing loss becomes even more frustrated with the family member(s) and friends who do try to communicate, but lack the learned skills, such as those taught in “Clear Speech”, to do so effectively. 

3.)  The person with the hearing loss sometimes places the blame for miscommunications on the family members or friends because “they speak too fast” or “mumble their words”.  The person with the hearing loss begins to withdraw.

4.)  Family members and friends sometimes confuse the miscommunications with memory loss and erroneously conclude that the person is experiencing diminishing memory capabilities.

5.)  The person with the hearing loss and the family members and friends drift apart in a sort of vicious cycle in which no one involved can help or reach out to the other. 

Left unaddressed, hearing loss can lead to depression, sadness, paranoia, anxiety, insecurity, and a measurable decrease in an individual’s social activity, further enlarging the gap between family and friends. 

 What a sad situation!  And what makes this scenario all the more sad is that it actually occurs quite frequently – and in most cases it doesn’t have to. 

That’s because studies have shown that most people diagnosed with hearing loss can benefit from appropriately chosen and properly fit hearing aids designed for their unique audiological profile. 

One study, conducted in 1999 by the Seniors Research Group for the National Council on Aging (NCOA) found that people within its sample (2,304 hearing impaired people aged 45 and older, with both treated and untreated hearing loss) who had been properly fit with correct hearing aids experienced these benefits:

  • Better relationships with family members and friends
  • Better feelings about themselves
  • Improved mental health
  • Greater independence and security

 Many of the participants also reported improvements in their confidence, relations with children and grandchildren, and a better view of life overall.

The NCOA study confirmed what many audiologists already believed – hearing loss is closely linked to emotional well-being and quality of life.

And yet, many – too many – Americans keep themselves from seeking treatment for a variety of reasons.  In fact, only about 22% of people who could benefit from hearing aids actually do use these products.  If you or a family member are among the 78% who are not using hearing technology, my advice is to seek professional advice from an AudigyCertified professional who has the education, training, and experience for successful hearing technology fitting and counseling. 

Hearing is, after all, one of our five senses and a cornerstone in our ability to communicate with others. 

About the writer:  Crystal Chalmers, Au.D., is an AudigyCertified™ Doctor of Audiology, the owner of North State Audiological Services in Chico, and a member/owner of AudigyGroup, the nation’s largest member-owned association of independent hearing care professionals.

Buying Hearing Aids Online: Why it’s NOT in Your Best Interest

February 19th, 2010

Buying Hearing Aids Online: Why it’s NOT in Your Best Interest

By Dr. Leah Mitchell
Hearing Rehab Center, Denver, CO
www.hearingrehabcenter.com

Online shopping is becoming more and more popular- but it is not appropriate for all purchases.  There are some purchases, especially those in which service is necessary to make the purchase be a successful one, which should not be completed online.  To be bold, and to the point: hearing aids should not be purchased online.

In order to be successful with amplification, it is important to work closely with a professional who has been educated on hearing loss and hearing aid fittings.  Better hearing cannot be achieved with the simple purchase of hearing aids- that is just the tip of the iceberg.  When considering amplification, a professional is needed to guide you through the options and help choose the instruments that are best for your hearing loss, lifestyle and communication needs.  A professional is then needed to work closely with you for proper programming, fitting and counseling in order to ensure that the correct instruments have been chosen.  Follow-up is not only important during the first few weeks of hearing aid use, but during the entire lifetime.

Typically, Audiologists are not able to perform the necessary programming and follow-up services for hearing aids that have been purchased online.  There are many reasons that this is not supported.  For one, many hearing aids purchased online have been illegally sold there.  They may have been reported as lost or stolen and been replaced by the manufacturer to the original user.  They also may not be appropriate for the person that is intending to use them.  In addition, manufacturers of hearing aids do not support online sales of their products.

Sure, for some purchases, buying online can save a person a lot of money.  However, one must consider the overall value of the purchase and how well it meets the intended needs.  If someone with hearing loss saves money by buying hearing aids online, but then does not actually see the benefits they were looking for, it ends up being a waste of money.  Getting a “good deal” on hearing aids that do not meet the goal of better hearing is definitely not a “good deal. 

Perhaps the manufactures say it best and reiterate many of the points above.  Many hearing aid manufacturers have published statements regarding why they are against online hearing aid sales.  I leave you with statements from two of the leading hearing aid manufacturers:

·  Starkey Laboratories reports that they do not engage or support the distribution of their products to Internet retailers.  They go on to state, “we are committed to partnering with hearing professionals to achieve the testing, fitting and follow-up services that are critical to successful patient outcomes.”  In addition, they have a concern with “these Internet businesses because consumers may experience unethical bait-and-switch selling tactics.” 

·  Siemens:  “Our products and the support of our products require professional face-to-face in-person fitting and follow-up.”  They go on to add, “hearing health care professionals are an integral part of the appropriate selection, of, delivery of, and satisfaction with Siemens hearing instruments because they can provide many benefits to hearing impaired consumers.  For example, hearing health care professionals provide:

  o   Expert technical understanding of our products to the consumer     

  o   Professional individualized fitting based upon consumer need

  o   Access to and use of our proprietary professional software fitting systems

  o   Professional knowledge of hearing loss and hearing rehabilitation.”

 If you have any further questions regarding online sales of hearing instruments, feel free to contact any of our offices and speak to one of our certified providers.

Are Two Hearing Aids Better Than One?

February 12th, 2010

Are Two Hearing Aids Better Than One?

By Crystal L. Chalmers, Au.D.
Doctor of Audiology

North State Audiological Services
15 Jan Court
Chico, CA 95928
www.nsaudiology.com
 

When it comes to deciding how to remedy someone’s hearing difficulties, the logical assumption would seem to be that two hearing aids would be the best choice. Right?

Well, yes … and no.

It is true that most of us – other than those with a birth defect or injury — have two ears and in the majority of noise-induced cases, hearing loss occurs in both ears, although not always equally.

Therefore, the dispensing of two hearing aids– referred to clinically as “binaural fitting” – is far more prevalent than the dispensing of single, or “monaural” hearing aid. However, historically this was not the case. 

Original Electronic Hearing Aids

The first electronic hearing aids were large and bulky, mandating the amplification of just one ear.  It was not until the 1960’s and development of behind-the-ear (BTE) hearing aids that it became more common for the dispensing of two hearing aids versus one.

Advantages of Binaural Hearing Aids

The primary advantage of using two hearing aids is the ability of the wearer to localize the source of sound.  This is because the use of two aids allows the brain to process two incoming acoustic signals rather than just one.  Obviously, this is can be a boost for communication and understanding of speech, and studies note that binaural hearing aid users are more confident in their surroundings and are relieved at having to exert less effort in daily communication.

Binaural hearing aid use can also assist in safety issues, notably in situations where the location of an emergency vehicle or alarm is vital.

So, the evidence collected from clinical studies and observations is conclusive:  most people with hearing difficulties do better and are best served by the use of two hearing aids.

When a Single Hearing Aid Makes Sense

But this is not a cut-and-dried absolute, as there are some individuals who do better with just one hearing aid.  In an article published in the September, 2005 issue of Journal of American academy of Audiology, researchers suggest that binaural hearing aid users experiencing difficulties in noisy environments remove one hearing aid (the left side), then attempt to determine whether or not their hearing ability improved.

The researchers also discovered that age can be a factor in interference caused by the worse of the two ears, which suggests that going from binaural to monaural hearing aid use in certain situations might be more beneficial for older persons than previously thought.  The good news is that there are tests that only a clinical audiologist can perform that can determine if the patient is best served by one or two aids.

Another consideration in determining if one or two aids are the appropriate choice is one’s lifestyle.  In some cases, a single hearing aid may only be of benefit during certain activities. 

And the Winner Is …

Ultimately, the answer to our question — two hearing aids or one? — is arrived at by the audiologist and patient discussing test results and evaluating lifestyle factors in order to decide on the most appropriate choice. 

In most cases, two hearing aids are far and away the best choice.  But for some individuals — if not always but at least in some situations – just one aid can be of benefit.  To explore the options and get answers to your specific questions, consult with an AudigyCertified™ hearing care professional … because hearing is a wonderful gift!

About the writer:  Crystal Chalmers, Au.D., is an AudigyCertified™ Doctor of Audiology, the owner of North State Audiological Services in Chico, and a member/owner of Audigy Group, the nation’s largest member-owned association of independent hearing care professionals.

Published in the Chico Enterprise-Record’s Health Beat, April 20, 2006

Choosing Who Cares for Your Hearing

January 28th, 2010

Choosing Who Cares for Your Hearing

By: Stacia Moore, Au.D.
Doctor of Audiology
Moore Hearing, PC
Kalispell, MT
www.moorehearing.net
(406) 257-2273

Hearing loss is an invisible disability and is more common than one might think. It is estimated that 10% of the population of North America has some type of hearing loss. Hearing loss is the third most common health problem in the United States. If an individual’s hearing is left untreated, they will experience some form of communication problem in their daily lives.

Most forms of hearing loss develop gradually over a period of time and is therefore difficult to notice. It is often more apparent to friends and family than to the hearing impaired individual themselves. The Council on Aging has shown that persons with hearing loss may show reduced social interaction, depression, anxiety, emotional turmoil and possibly insecurity. Conversely, those seeking help for the hearing loss often report improved mental health, improved personal relationships, better self-esteem and overall improved quality of life.

There are many different causes of hearing loss and, for various reasons, it can affect all ages – not just our senior population. Some of the more common causes are hereditary, physical trauma, disease, noise exposure and, of course, the aging process. As we mature, it is inevitable that we will acquire some form of gray hair, wrinkles and hearing loss. The good news is there is help for individuals experiencing hearing loss. Where should one turn for help; who should we choose to care for our hearing health care needs?

When it comes to hearing loss, be cautious about tempting “offers”, free “exams” and special “promotions”. There is no “free lunch”. Experience and education of the provider should be your guiding factors. Audiologists are hearing health professionals who identify and measure hearing loss. They perform a variety of tests to assess the specific type and degree of hearing loss. An audiologist will make necessary referrals to other health care providers and will help guide you to the best course of management for your particular impairment. Based on the test results, the audiologist has the training and education to determine whether hearing aids will be beneficial for your particular needs and situations.

Some of the services that an audiologist provides are:

• Comprehensive hearing evaluations for persons of all ages.
• Selection and fitting of hearing aids and other assistive listening devices.
• Patient and family counseling about living with hearing loss.
• Hearing conservation programs to prevent hearing loss.
• Research and development of new evaluation techniques, rehabilitation strategies and hearing instrument technologies.

An audiologist has a graduate or post-graduate degree, has completed a clinical internship and has passed a comprehensive national standardized examination. They have the professional credentials and education to best serve the needs of the hearing impaired population.

What is a Doctor of Audiology? This is an independent professional who specializes in the identification, management and treatment of hearing and balance disorders from birth through adulthood. The doctoring audiologist has earned a doctoral degree (Au.D.) from a regionally accredited educational institution. Doctors of Audiology practice in a variety of settings including: private practice clinics, medical clinics, ENT offices, hospitals, schools, colleges/universities and nursing homes. They may also serve as consultants to various commercial industries. The public benefits from the quality of care resulting from Doctor of Audiology professionals.

When you are making important decisions regarding your hearing health care, be sure you understand exactly WHO is providing the care and WHAT services you are receiving. The answers to these questions will make all the difference in the world in providing for a more positive and satisfactory experience for you.