Archive for the ‘AGX Hearing Aids’ category

May is Better Hearing Month!

May 4th, 2011

By: Peter J. Marincovich, Ph.D., CCC-A
Audiology Associates
1111 Sonoma Ave., Suite 308
Santa Rosa, CA 95405
(707) 827-1630
www.audiologyassociates-sr.com

May is Better Hearing month—but despite the fact that more than 34 million Americans report some type of hearing problem, relatively few are screened annually. With about 1 in 10 Americans reporting some type of hearing difficulty, hearing loss is the third most common health problem in the United States. Although hearing problems are commonly associated with the aging process, hearing loss affects all age groups. More than half of hearing impaired persons in the United States are under age 65, including 6 million people between the ages of 18 and 44—and more than 14 million are school-age children. Here are some things to be aware of concerning hearing.

Better Hearing & Speech MonthSound voids. Do you hear “ool” but not sure if someone said “pool,” “tool” or “cool”? Do you find yourself saying “I hear OK, but I have trouble understanding,” or “Soft sounds are too soft but loud sounds are too loud.” Hearing clearly when there’s background noise can be especially difficult for someone with hearing loss and trying to explain your hearing situation can often be difficult.

It’s common for people to be unaware of their hearing loss due to the gradual nature of its progression. As hearing slowly declines, an individual develops compensation strategies without even realizing it. Often it’s others, who are trying to communicate with the hearing-impaired individual, who are more aware of the situation. Hearing problems often go unrecognized, sometimes taking years before sufferers seek professional help.

Causes. There are many causes of hearing loss. Sometimes it’s readily apparent, such as wax build-up in the external ear canal, a condition that’s easily treated but unfortunately goes unrecognized in many individuals. Other causes can include hereditary factors, trauma, ear disease and certain medications. The cause of hearing loss is sometimes presumed. For instance, noise-induced hearing loss attributed to the use of stereo systems or portable music players is a growing phenomenon. Avoiding loud noise may help prevent premature hearing loss and the perception of sound voids.

There are easy ways to tell if a particular sound is potentially harmful. Do you have difficulty talking or hearing others talk over the sound? Does the sound make your ears “ring” (tinnitus), “hurt” or seem “muffled” after exposure? If you answered “yes” to any of these questions, the noise may be damaging your hearing. Most people don’t realize how loud everyday sounds actually are. Nearly 30 million Americans are exposed to dangerous noise levels each day, and 10 million Americans suffer from irreversible hearing damage due to noise.

The diagnostic hearing tests. The purpose of a complete evaluation is to determine the true nature of any hearing loss. The diagnostic process may include a variety of tests, depending on the assessment of your needs: audiometric tests to measure hearing at different pitches; speech evaluation to measure how well you hear and recognize ordinary conversation at different volumes; immittance tests of the middle ear; and complete medical evaluations.

Tinnitus is a medical condition characterized by persistent ringing in one or both ears, which can only be heard by the affected individual. These sounds can come and go; however, most suffers experience symptoms 24 hours a day, 7 days a week. The American Tinnitus Association estimates more than 50 million Americans suffer from tinnitus. It’s also the number one complaint from United States veterans. In some cases, tinnitus retraining therapy (TRT) and tinnitus retraining instruments (TRI) may provide individual solutions.

The balance system, due to its close proximity to the hearing mechanism, is also part of a comprehensive hearing evaluation. Fear of falling is a major health concern of individuals in their latter years. Nearly 300,000 hip fractures result from balance-related falls every year. The natural aging process may affect any one or all of the senses, as well as the central nervous system’s ability to interpret and react quickly to them. It’s very common to hear from someone who has fallen that they saw the curb or step, but just were not able to react fast enough or to keep their balance. With proper diagnosis and therapeutic exercise called balance retraining, many older adults are able to return to a more active lifestyle.

The Communication Needs Assessment in addition to the diagnostic hearing evaluation and after medical evaluation, if an individual still suffers from difficulty communicating; a complete communication needs evaluation is now the gold standard of hearing care. The fist step is identifying the individual’s need: What are the listening situations where the individual would like to hear well? The second step is identifying the individual’s lifestyle. For example, not just if they have trouble hearing in restaurants, but how often they do, or would they like to, go to restaurants.

May is Better Hearing & Speech MonthTechnology alone doesn’t help people hear better. Instead, it’s how well the practitioner works with the individual and applies the technology. If an individual doesn’t see well through a pair of glasses, it’s not due to the “glass,” per se. It has to do with either the measurement of the individual’s vision, the prescription or fit, or some combination. Hearing Aids are similar in application. What helps someone hear better is the correct amount of sound at the appropriate pitches for that individual’s hearing loss, environment and communication needs. Individuals with similar hearing loss may require completely different amplification strategies based on all of the factors mentioned here.

The all-important aftercare completes a comprehensive communication needs assessment for an exceptional sound experience. This includes assessment of need for assistive listening devices for telephone, Bluetooth, TV, loops or music systems. In addition to assistive solutions, aftercare will include lip reading and listening skills counseling.

It’s important that a hearing-impaired individual take an active role in listening and participate in the recommended auditory retraining and rehabilitation program to ensure he or she hears and understands as much as possible. The auditory system may not have heard certain voices and sounds for many years, and the reintroduction of new sounds and voices needs to be presented gradually. In other words, just as the hearing loss may have occurred gradually, the reintroduction of new sound needs to occur gradually. Through this process, each individual will adapt and develop necessary listening skills.

A hearing screening can quickly and accurately evaluate an individual’s hearing, determine the degree of hearing loss and put them on the path toward treatment. After treatment, it’s important to monitor the hearing loss to ensure the technology is meeting an individuals needs.

 

Peter J. Marincovich, Ph.D, CCC-A, is clinical director and owner of Audiology Associates, a full-service audiology practice since 1984, with offices in Santa Rosa, Mendocino, Novato and Mill Valley.

Raising the Bar of Excellence — AudigyCertified™: It’s Who We Are, It’s What We Provide

January 28th, 2011

By Crystal L. Chalmers, Au.D.
Doctor of Audiology

North State Audiological Services
15 Jan Court
Chico, CA 95928
(888) 844-7024
www.nsaudiology.com

With the start of the New Year, we are reaching an important date here at North State Audiological Services.

In January of 2008, my husband and business partner, Edward Migale, and I attended a Guest Summit meeting held by Audigy Group in Palm Desert, CA.  At that meeting we met Audigy Group founder and president Brandon Dawson along with Executive Vice President Mason Walker and other key staffers.

It didn’t take long for Edward and me to realize that the offer of membership in this exclusive association was a perfect match for my vision of North State Audiological Services as the leading hearing care provider in the entire North State region.  As many of you know, I long ago chose the fascinating profession of audiology as my life’s work, and wanted nothing more than to help as many people as possible with their hearing care needs.

Since starting this practice over 16 years ago we have reached thousands of people in Chico and the surrounding area, providing excellent care along with technological expertise, but I wanted to be able to do more.  The vision shared to us that day by Mr. Dawson and his staff promised that the services offered by Audigy Group would provide us with the tools to do so.

Has that happened?   Yes! … 100 times over!  How so?  First of all, Audigy Group provides us with superb staff training.  For any of you who have been to the office in the last few years – and notably the last year and a half – you would know that our staff excels in patient care.  All of our staff, along with Edward and myself have taken – and continue to attend – courses that teach us how to take better care of your needs.  I can say with pride that I fully believe we now provide patient care at level superior to any health care facility anywhere in the nation.

Technologically, we have made investments in testing equipment, as well patient support systems, that are state-of-the-art.  You will find no better diagnostic equipment, anywhere.

And our hearing aids?  In a word: Fabulous! AudigyGroup has partnered with several of the leading hearing technology manufacturers in the world and now provides its members with exclusive access to AGX Technology.

This is not merely private-label products.  AGX Technology is the only private brand in the entire world-wide hearing care industry that is supported by multiple manufacturer products and has brand specific software.  Much of the software was designed and customized by AudigyCertified professionals – fellow members whom I have met at our semi-annual conferences and multiple training sessions.  Like myself they are passionate about the field of audiology and their input into the development of these products is based on years of experience working with patients just like you.

In addition, with close to 200 Audigy Group members with a combined 500 plus practice locations in over 40 states, there is no need to be concerned about cross country travel plans; Audigy Group members will gladly take care of other member’s patients should there ever be a need.

As for the future, Audigy Group is poised to continue its growth as the dominant force in the hearing care industry.  Under the careful guidance of Mr. Dawson, Mr. Walker, and the many talented professionals employed there, Audigy Group has grown from a mere handful of visionaries in 2006 to the largest member-owned association of independent hearing care professionals in the United States.

I and my staff are exceedingly proud to be a part of that growth and commitment to excellence and hope you’ll join us in celebrating our 3 years of achievement.

Here is how you can participate in our celebration:

From now through the end of 2011 anyone who wears hearing aids – no matter where or when you purchased them – can come to our office for a free cleaning and hearing aid batteries.  Simply stop by our office anytime during normal business hours which are Monday thru Thursday 9:00 am till 5:00 pm (closed for lunch Noon till 1:00 pm) and Fridays 9:00 am till 12 Noon.  We are located in southeast Chico very near the junction of Highway 99 and the Skyway.  Our address is 15 Jan Court, which is off of Forest Avenue, behind the Raley’s Skypark Plaza.  For a map and complete directions, visit my Internet website at www.nsaudiology.com .

We will clean your hearing aids, and install fresh batteries …. for FREE! There is no absolutely no cost or obligation to participate in this offer … because hearing is a wonderful gift!

About the writer: Crystal Chalmers, Au.D., is an AudigyCertified™ Doctor of Audiology, the owner of North State Audiological Services in Chico, and a member of AudigyGroup, the nation’s largest member-owned association of independent hearing care professionals.

Since 2006, AudigyGroup has interviewed over 5,000 of the 18,000 audiologists in the United States, yet has selected only 190 to be members in this elite association. AudigyCertified™ is a trade-mark of Audigy Group, LLC.

Match the Hearing Aid to Your Lifestyle

September 24th, 2010

 By: Mark Saunders
Audigy Group Freelance Writer

Match the Hearing Aid to Your Lifestyle: Multiple hearing aids let you choose the one that best fits how you live

All hearing loss and all hearing aids are not equal— when it comes to dealing with hearing loss you have many choices:

  • For Active Lifestyles: AGX9 Hearing Aids - If your listening environment is likely to include a lot of loud background noise, such as at a sporting event, shopping mall, or busy restaurant, then consider the AGX9. It’s the most comprehensive and premium personal hearing aid available. AGX9′s Noise Reduction Technology reduces distracting background sounds that make it difficult to communicate using less advanced hearing technology.
  • For Casual Lifestyles: AGX7 Hearing Aids - If your listening environment only occasionally involves background noise, as in regular conversation, movies, or church services, the AGX7 might be the best solution for you. This advanced listening device offers more natural sound quality and better noise reduction than most devices. The hearing aids can be programmed to minimize the perception of Sound Voids.
  • For Quiet Lifestyles: AGX5 Hearing Aids – Designed for those who lead quiet lifestyles and whose listening environments include limited background noise, the AGX5 offers excellent features at an affordable price. Quiet lifestyles often feature activities from one-on-one conversations to some television and radio to quiet shopping trips. The AGX5 uses noise reduction technology that’s similar to more expensive devices.
  • For Very Quiet Lifestyles: AGX3 Hearing Aids – The AGX3 is an entry-level hearing system that offers an economical solution capable of minimizing the perception of Sound Voids. Very quiet lifestyles most often feature activities in and around the home, such as limited television, radio or recorded books, and small church services. 

The hearing aids you select should be based on your hearing loss, budget, and lifestyle.  AudigyCertified™ professionals are experts in applying and interpreting audiogram tests and can help pinpoint your hearing level, as well as help you find the right technology assistance.

Hearing Care, the Internet, and “Big Box” Retailers

July 23rd, 2010

By Crystal L. Chalmers, Au.D.
Doctor of Audiology
      
North State Audiological Services
15 Jan Court
Chico, CA 95928
(888) 844-7024
www.nsaudiology.com

A full decade into the 21st Century, it would be rare to find an American who has not been to a modern shopping mall or used the Internet.  In fact many of us visit “Big Box” anchored shopping malls at least occasionally, and the number of Americans who regularly use the Internet far exceeds the number who do not.  Even amongst senior citizens — the final demographic to embrace this technology — the gap between Internet users and non-users continues to narrow.

Without doubt, the Internet is a fabulous tool, providing us with a wealth of easily obtainable information in mere seconds.  And the amount of relatively low-priced goods and services that “Big Box” and chain retailers supply can certainly help many families stretch their monthly budget.

But are these two venues the be-all-and-end-all for every consumer scenario?

The short answer is, “Absolutely not!” … especially when it comes to professional hearing care technology and follow-up service.  The Internet outlets as well as “Big Box” and retail chain stores simply cannot provide the level of patient care and service that a full-service, AudigyCertified™ hearing care practice must provide to its patients.

These outlets may tout “low prices” but remember that “price” is only an issue in the absence of value.  And when it comes to hearing care services and technology, value is clearly lacking from these types of retailers.

Compare Apples with Apples

You’ve heard that old saying countless times before and there is a good reason for its longevity.  High volume consumer retailers and Internet companies are famous for blow-out prices on a host of products, many of which are either close-outs on outdated technology or are subsidized by the manufacturer.  Then, they make those skinny margins work for them by cutting corners on labor which means poor service … for you!

This may be fine for a lot of goods such as flashlight batteries, printer paper, bulk grocery items, and various sundries.

But because hearing difficulties are so unique to each and every individual a far different approach is absolutely mandatory for a successful solution.  Achieving that solution should be a process built upon a relationship of trust and respect between the patient and a highly trained, competent, and ethical professional whose services and products provide long-term value.

For example, as a private care Doctor of Audiology and member of Audigy Group™ – the nation’s largest member-owned association of hearing care professionals — my practice is AudigyCertified™ in order to guarantee my patients that they will receive nothing less than the most experienced, professional care available in the Untied States.

All my patients receive the following:

● 100% Service Satisfaction Guarantee in Writing

● Complimentary 75 Day Trial Period on all New AGX Hearing Aid Technology Purchases

● 3 Year Warranty

● 3 Year Loss and Damage Insurance

● Free Batteries … for Life!

● Complimentary Monthly Clean & Check of Technology with Fresh Batteries Installed

● Free Annual Hearing Screening

As a smart consumer, you really do need to make sure you are comparing apples with apples.  And one good way is through the Internet, which, as noted above, shines in providing information.  Check websites. Do research.  Verify credentials as well as state and federal consumer protection laws.  A good website should educate you.

In closing, I founded North State Audiological Services with the goal of offering complete hearing health care ranging from diagnostic testing to treatment for tinnitus, with hearing technology sales and fitting based upon patient need and lifestyle; not on manufacturer incentives.  For my staff and I, our jobs are not about selling something.  Instead, it is all about taking care of our patients and helping them hear better.

Do you have questions for me or about my practice?  You can call toll free at (888) 844-7024, post a comment on this blog, email me at drchalmers@nsaudiology.com or visit my website at www.nsaudiology.com …… because hearing is a wonderful gift!”

About the writer:  Crystal Chalmers, Au.D., is an AudigyCertified™ Doctor of Audiology, the owner of North State Audiological Services in Chico, and a member of Audigy Group, the nation’s largest member-owned association of independent hearing care professionals. 

Since 2006, Audigy Group has interviewed over 5,000 of the 18,000 audiologists in the United States, yet has selected only 170 to be members in this elite association. AudigyCertified™ is a trade-mark of Audigy Group, LLC.